Privacy Policy

This policy covers the Hirow mobile app and the Hirow website (hirow.fit). By using Hirow you agree to the practices described here. If you do not agree, please don’t use the app.

We only collect what we need to give you a personalized coaching experience:

• Account & authentication — your email address, or a secure token from Sign in with Apple or Google. We never see or store your social-login password.
• Profile — the details you enter during onboarding: goal, age, gender, height, weight, target weight, and activity level.
• Workout data — your training plan, split, sessions, exercises, sets, and volume.
• Nutrition data — your calorie and macro targets, logged meals, diet preference, and any meal photos you choose to take for AI estimation.
• Body metrics — weight entries you log over time.
• Health data (only if you connect it) — with your explicit permission, data read from Apple Health (iOS) or Health Connect (Android): steps, workouts, heart rate, heart-rate variability, sleep, and body metrics. This is used to calculate recovery and readiness.
• AI Coach conversations — the questions you send to the coach and the answers it returns during a chat session.
• Basic technical data — app version, device type, and error diagnostics needed to keep the app reliable.

• Create and personalize your training plan, nutrition targets, and recovery insights.
• Power the AI Coach so it can answer questions using your goals and progress.
• Save your progress so it’s there across sessions and devices.
• Keep the app secure, diagnose problems, and improve reliability.

We do not sell your personal data, and we do not use it for third-party advertising.

When you ask the AI Coach a question, your message is processed through Hirow’s secure backend and sent to our AI provider (Google Gemini) to generate a response. Alongside your question we include a short, summarized snapshot of your Hirow data (for example your goal, recent workouts, or nutrition targets) so the answer is personalized.

• You control this: the “Share my Hirow data” toggle lets you send a question without any of your context.
• Conversations exist only for the current chat session to keep follow-up questions coherent — they are not stored as long-term memory on our servers.
• We never send your prompts, health details, or personal context to the AI provider for training their models.

Health data is sensitive, so we treat it with extra care:

• Hirow only reads health data after you explicitly grant permission in Apple Health or Health Connect. You can revoke it at any time in your device’s health settings.
• Health data is used solely to power your recovery, readiness, and personalized recommendations inside Hirow.
• We never sell health data, use it for advertising, or share it with data brokers.

Your account and app data are stored using Supabase (a managed PostgreSQL platform) and transmitted over encrypted HTTPS connections. Access is protected by row-level security so you can only read and write your own data. Some data is also cached locally on your device for offline use and is cleared when you sign out.

Hirow relies on a small number of trusted providers, each used only for its stated purpose:

• Supabase — authentication, database, and secure storage of your account data.
• Google Gemini — generates AI Coach responses (accessed through our backend).
• Apple Health / Google Health Connect — on-device health data, read only with your permission.
• Apple App Store / Google Play — process any subscription payments. Hirow never sees your card details.

• Access & correct — view and edit your profile and data in the app at any time.
• Delete your account — permanently delete your account and associated data from within the app. See the Delete Account page for details.
• Export — request a copy of your data by emailing us.
• Control AI context — turn off data sharing for the AI Coach whenever you like.
• Revoke health access — disconnect Apple Health or Health Connect from your device settings.

We keep your data for as long as your account is active. When you delete your account, your personal data is removed from our systems. Backups and diagnostic logs are retained only for a short, limited period and then permanently deleted.

Hirow is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will remove it.

We may update this policy as Hirow evolves. When we make material changes, we’ll update the date above and, where appropriate, notify you in the app. Continued use of Hirow after an update means you accept the revised policy.

Questions about privacy? Email us at support@hirow.fit and we’ll help.